If you need help or technical support.

Vensim PLE, student downloads and free software users.
If you are a PLE or free software user, support is via our online forum only http://www.ventanasystems.co.uk/forum/. Please also check the FAQ as there are are many answers to common questions there (such as download problems).

Licensed Vensim users.
If you need help with Vensim, the place to start is at our online help system at https://www.vensim.com/documentation/.

If you still need help, our support forum is another good place to visit http://www.ventanasystems.co.uk/forum/.

We also have some useful resources on our support page at https://vensim.com/support/.

For anything else, please contact the distributor for your area below.

USA — Vensim

Ventana Systems, Inc.  60 Jacob Gates Road Harvard, MA 01451

Vensim Product Center Phone: 508 651 0432 Fax: 508 650 5422

Vensim PLE users.
If you are a PLE user, any questions should be posted to our online forum only http://www.ventanasystems.co.uk/forum/. Please also check the FAQ as there are are many answers to common questions there (such as download problems).

E-mail: vensim@vensim.com
URL: https://www.vensim.com

For information on consulting and additional products and services offered by Ventana visit our corporate website.

International Contacts

Brazil  China  Czech Republic, Slovakia and other Eastern European countries  France Germany  Japan Korea Mexico Spain United Kingdom

Brazil

MondoSim is our distributor for Brazil.  They can answer any sales or technical questions you have.

MondoSim

Av. Pedroso de Morais 2267
São Paulo, SP 05419-001
BRAZIL
Phone:   +55 11 3360-8658
Email: leonardo@mondosim.com
Web: www.mondosim.com

China

Shanghai eyDao IT Company is our distributor for China.  They have significant experience in building and using system dynamics models and can answer any sales or technical questions you have.

Shanghai eyDao IT Company
Room 401, Building 43,
99 Guoquan Road
Shanghai  200433
CHINA
Phone:  86-21-51876723
86-13661763042
Fax: 86-21-65975304
Email: systemdynamicssw@126.com
Web: www.vensim.com.cn

Czech Republic, Slovakia, Poland, Hungary, Slovakia, Latvia, Estonia, Lithuania, Slovenia, Serbia, Croatia and Bosnia and Hercegovina

Proverbs, a.s.  is our distributor for the Czech Republic, Slovakia, Poland, Hungary, Slovakia, Latvia, Estonia, Lithuania, Slovenia, Serbia, Croatia and Bosnia and Hercegovina.  They have significant experience in building and using system dynamics models and can answer any sales or technical questions you have.

Proverbs a.s.
Zitna 52
120 00 PRAGUE 2
CZECH REPUBLIC
Phone:   420 222 874 111
Fax: 420 222 874 110
Email: info@sciencedynamics.cz
Web: http://www.sciencedynamics.net

France

EMSYSS (Emergent System Simulation Solutions) is our distributor in France.  They  will be happy to answer any sales or technical questions you have regarding Vensim.

EMSYSS
67 Avenue Franklin Roosevelt
77210 Avon
FRANCE

Phone: (33) 6 23 92 12 34
Email: vladimir.koltchanov@emsyss.fr

 

Germany

Simcon GmbH is our distributor for Germany and other German speaking parts of Europe and can answer any sales or technical questions you have.

SIMCON GmbH Gesellschaft fuer Managementsimulation und Consulting
Büro Rhein-Neckar
An den vier Wegen 12
64625 Bensheim
GERMANY

Phone: (49) 6251 5836278
Fax: (49) 6251 5836279
E-mail: info@simcon.de
Web:  http://www.simcon.de

Japan

Japan Futures Research Center is our distributor in Japan. The center is a major system dynamics group in Japan developing models for business strategy and public policy and providing training and education in system dynamics and Vensim.

Japan Futures Research Center
521 Minamidani, Aihara, Goshiki-cho
Sumoto, Hyogo 656-1325
JAPAN

Phone: 81-(0)799-30-2016
Fax: 81-(0)6-6376-1144
Email: sd-info@muratopia.org
Web: www.muratopia.org/JFRC

Korea

Davics  is our Korean distributor and can answer any sales or technical questions you have.

Davics
#301, Hankook Tire B/D
16-2, Chang 4-dong, Dobong-gu
Seoul,132-899
SOUTH KOREA

Phone: 82-2-2233-9100
Fax: 82-505-223-9100
Email: vensims@naver.com
Web: www.vensim.co.kr

Mexico

Proyectos Comerciales de México is our distributor in Mexico and can answer any sales or technical questions you have.  They can also supply users in South America.  Contact Joaquin Galarza.

Joaquín Galarza Pérez
Proyectos Comerciales de México
Una empresa de Grupo Proyectos
Paseo de Londres #437
76190 Villa Corregidora
Queretaro
MEXICO

Tel/Fax. (442) 228-4502
Cel. (442) 226-3661
Email: jgalarza@gproyectos.com.mx
Web: www.gproyectos.com.mx

Spain

ATC Innova is our Spanish distributor and can answer any sales or technical questions you have. They also run Vensim training courses. Contact them for details.

ATC Innova
Doctor Francesc Darder 18
Barcelona
España 08034

Phone: (34) 696 995 709
E-mail: jmg@atc-innova.com
Web: http://atc-innova.com

United Kingdom

Ventana Systems UK Ltd. is our UK distributor and can answer any sales or technical questions you have.  They also run Vensim training courses including advanced courses.  Contact them for details.

Ventana Systems UK Ltd.
41 Western Way
Salisbury
Wiltshire
UNITED KINGDOM
SP2 9DR

Phone: (44) 23 8090 9838
Fax: (44) 7092 024736
E-mail: info@ventanasystems.co.uk
Web: http://www.ventanasystems.co.uk